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Vertical 09Voice Agents

Vertical SaaS & Voice Agents

Vertical SaaS + voice agents. Dominate a niche industry and automate the phones.

VoiceVertical SaaSWhite-Label

The Voice Agents / Vertical SaaS track teaches you how to build a software product for a specific industry (automotive, dental, home services, legal) paired with a voice AI agent that handles inbound and outbound calls. You learn ElevenLabs integration, conversational flow design, CRM routing, call transcription and summary, and the playbook to white-label the system for multiple clients.

What You'll Learn

Choose a vertical market with voice-heavy workflows

Build a voice agent with ElevenLabs that handles 80% of inbound calls

Design conversational flows that feel natural and know when to escalate

Integrate call data with CRM, scheduling, and lead management

White-label the system for multi-tenant delivery to small business clients

Price a vertical SaaS + voice agent offering at $500-$2000/month per location

Curriculum

Every module below is free to read and follow — the code, the templates, the receipts. Pro ($29/mo) is for the monthly live Q&A and the private community. Builder ($499/mo) adds direct email access and small-group coaching.

MODULE 01·2h

Vertical Selection

Which verticals work for voice, industry research, competitor analysis.

MODULE 02·3h

Voice Agent Architecture

ElevenLabs, speech-to-text, intent detection, response generation.

MODULE 03·3h

Conversational Flow Design

Happy path, edge cases, escalation triggers, confirmation patterns.

MODULE 04·2h

CRM & Scheduling Integration

Twilio, Calendly API, HubSpot, call disposition workflows.

MODULE 05·2h

Multi-Tenant White-Labeling

Client onboarding, custom voices, per-tenant configuration.

MODULE 06·2h

Sales & Pricing

Vertical-specific sales pitch, pricing tiers, success metrics.

The Stack

ElevenLabsTwilioDeepgramOpenAI RealtimeSupabaseNext.jsStripe

Case Study

Live Build

Otto Voice Agent

Inbound/outbound voice AI handling 75% of calls across Caipher subsidiaries. Books appointments, qualifies leads, answers FAQs, routes the 25% that need a human.

75% of inbound calls resolved without human routing

Sub-300ms voice response latency

Works across 6 different business phone numbers

Full call transcripts synced to CRM automatically

The modules are free. Pro is for the monthly live Q&A and the community. Builder adds direct access and coaching.

Join Pro — Live Q&A + Community